Terms &
Conditions.
The simple rules that keep shopping fair, clear, and safe for everyone.
Terms & Conditions
By accessing this website, browsing products or placing an order, you agree to these terms.
Acceptance of Terms
By accessing this website, browsing products or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.
Product Information
We make reasonable efforts to keep product names, descriptions, images, availability and prices accurate. Colours and appearance may vary depending on your device or screen settings. Product information may be updated or changed without prior notice.
Pricing
Prices displayed on the website are the applicable prices for the products at the time of purchase. Applicable taxes, delivery charges or other costs, where relevant, will be shown as part of the order total before the order is completed.
Orders & Payments
Cash on Delivery is the only payment option available. Orders may be reviewed or verified before shipment. An order is considered accepted once it has been confirmed for fulfilment. No online payment card or banking information is required to place an order.
Order Cancellation
Orders may be cancelled before shipment, subject to their processing status. Once an order has been dispatched, cancellation may no longer be available and the applicable return policy will apply.
Shipping & Delivery
Orders are generally processed within 24 hours and typically delivered within 2–5 business days, depending on the delivery location and carrier availability. Delivery estimates are not guaranteed and may be affected by circumstances beyond reasonable control.
Delivery Information
Customers are responsible for providing complete and accurate delivery information. Delays caused by incorrect addresses, unavailable recipients, restricted locations or repeated unsuccessful delivery attempts may affect the delivery schedule.
Returns & Refunds
Eligible products may be returned within the applicable 14-day return period, subject to the conditions described in the Return Policy. Products may need to be unused, undamaged and in their original packaging to qualify.
Damaged or Incorrect Products
If a product arrives damaged, defective or different from the product ordered, the issue should be reported as soon as reasonably possible. Photos or other information may be requested to verify the issue and determine the appropriate resolution.
Prohibited Use
You must not misuse the website, provide false information, interfere with its operation, attempt unauthorized access, introduce harmful code or use the website for unlawful purposes.
Website Availability
We aim to maintain reliable website access, but temporary interruptions may occur because of maintenance, technical issues, updates, network problems or circumstances outside reasonable control.
Limitation of Liability
To the extent permitted by applicable law, liability relating to an order will be limited to the value of that order. We are not responsible for indirect, incidental or consequential losses arising from product use or website access.
Changes to These Terms
These Terms & Conditions may be updated from time to time to reflect changes in products, services, policies or applicable requirements. The latest version published on the website will apply to continued use of the website.
Applicable Law
These terms are subject to applicable laws and regulations. Any disputes will be handled in accordance with the legal requirements applicable to the transaction and the parties involved.